Our team at BHTackle.com is dedicated to satisfying all of our customers. If you are not completely satisfied with your order simply return it to us within 30 days of the shipment date and we will credit you for the entire amount of your order less the shipping charges. If you are interested in returning an order please just email us at firstname.lastname@example.org to notify us about your return.
Exchanges can also be made within 30 days of the shipment date. The following two exceptions apply to this policy for both returns and exchanges: (a) Items that have been used and cannot be resold as new; (b) Original packaging needs to be unopened and undamaged. If you are interested in an exchange please just email us at email@example.com to notify us about your exchange.
For all exchanges and returns please ship your orders to:
P.O. Box 5905
Rochester, MN 55902
We do not require a "return authorization," but you may wish to contact us prior to shipping out the return or exchange. We cannot be responsible for lost or damaged packages that are sent to our address for exchange or exchange.
Please keep all packaging materials, manuals, warranties and accessories intact. Products with missing or severely damaged packaging, manuals, warranties or accessories will be subject to a 15% restocking fee. We cannot be held responsible for damage to items resulting from improper use not in accordance with listed directions or established practice.